The staff were very hospitable and truly wanted guests to enjoy their stay. They went above and beyond to make use feel welcome. They continued to check in without throughout our stay to see if we needed anything. The location was perfect, right downtown near the capital and museums, ample restaurants, the Fan District, and Carytown. Valet parking was reasonable and very convenient. There also was an onsite restaurant, tavern and coffee shop. The lobby was beautifully decorated for Christmas. The entire hotel was spotless. Our room was quite large, the size of a DC studio apartment, with a King bed and two-person shower. There was a large desk we used as a table to enjoy our late-night DoorDash. The comfy arm chair and ottoman were perfect for kicking back. We will stay here again next time we are in Richmond.
Ansalan
Dezember 2024
The property is beautiful, clean and well maintained in the perfect location for business downtown or easy access to travel outside the city.
Stefanie
Oktober 2024
The rooms were clean. The hotel overall was beautiful. Disappointed in times that the restaurants were open/closed. However, there were many places to eat but you had to leave the hotel. Loved the view. The hotel registration staff was professional and kind. Valet services was great. Car was delivered within minutes. Team was professional.
Joan
März 2024
The staff is excellent, professional, and yet warmly friendly, especially Chaunnette, that always makes me feel like the Omni Richmond is my second home. Also, Shote's Fountain was amazing holding down the front desk and making my guest experience personal! Also, I love the location, the shuttle service, and the pool.
Rodson
März 2024
This hotel was more than expected and the rate is absolutely affordable. I felt like royalty the entire stay. The accomodations, staff and locale are the best by far I have experienced in Richmond. I love that we were provided a choice of floors as well.
Patrice
April 2024
The hotel was clean and well appointed. The staff was wonderful. It was great having a Starbucks and food and drinks within the same complex. I was a little disappointed in the surrounding area. The Capital is a very short walk which is definitely worth visiting but at night I did not feel comfortable walking around. It was a little shady. Also, the hotel charged for wifi!!
Maureen
März 2025
I wrote the hotel a note prior to our arrival to inform them this would be our last weekend together before my husband left for deployment. I asked if there was anything they could do to make our stay special and they stepped up and impressed us more than I ever could have imagined! We received a room upgrade with a panoramic view, a hand-written note, a mini charcuterie board, and a free dinner for two… we were blown away. We are so grateful for the Richmond Omni Hotel and their efforts to make our stay a memorable one. We will definitely be back!
Candice
Oktober 2023
First time ever staying at a Omni! For the price during the holiday season was very reasonable! Booking through a third party the room was very clean! Usually when I book through third party the rooms are not so great. Everything about the stay was amazing. Location was close by everything. The front desk was very reasonable with me because I checked in at a later time due me getting lost on the drive there. My family and are ready to come back again. Thank you for amazing stay
Denise
Februar 2024
Every think, the most matter that the staff were exceptional , nice, welcoming , smart , smiling faces, You feel very comfortable when dealing with them. The room services were excellent, fast, clean. Bed are very comfortable, toilet very clean, tidy, good amount of towels
Abdulrahman
August 2024
I loved the hotel's location, it was accessible to everything I needed in Richmond. The hotel itself was really nice with ample dining options in the hotel itself. I got an amazing deal and would definitely book again.
Stanley
August 2024